Shopify has partnered with Facebook Messenger to allow you to communicate instantly with your customers
The latest update from Shopify is game-changing…
Watch the video:
Shopify Introduces a Better Way to Communicate With Your Customers Using Facebook Messenger
How does Messenger for Shopify work?
During checkout, shoppers who are signed into Facebook can choose to get order confirmations, shipping updates, customer service, and more through Messenger. Once they’ve opted in, they’ll get their first message, an order confirmation with their payment and shipping details, automatically sent from your business’ Facebook account. Future notifications are automatically sent through Messenger too, including shipping updates and push notifications that let them know their shipment has arrived.
While automating these notifications can make your life easier, and is certainly useful for shoppers, the real magic happens when a customer uses Messenger to send a heartfelt thank you or an unboxing selfie. You, of course, can send messages back, peppered with images, emojis, stickers, GIFS, and links to other products. And, the messages you and your customers send are always available in your chat history, where they can be accessed anytime, on any device.
If you are new to online marketing, words like "platform" and "CMS" can sound like nonsensical jargon. So let's make things simple...
Are you going to be selling products on your website? Will you be taking payments? Will you need a shopping basket and checkout system? If the answer to these questions is "yes" then you'll probably need our Shopify website design packages.
Do you just need a website to advertise and promote your products & services? Are you looking to build a content-based site rather than an online-retail store? Then you will probably need our WordPress CMS website packages.
Don't worry if you are still confused; just get in touch and we'll talk you through it.