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The official Shopify support team are awesome and available 24 hours a day.

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We aim to respond to emails within 24 hours during the working week

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You can use our self-service portal to open a helpdesk ticket with our team

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In an emergency, you may call 01392 581 748. If calling outside of office hours, please leave a message and our team will be in touch asap. For information on our emergency rates please click here.

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Dan and his team were instrumental in helping us launch our online store and making it, and our business a success. They were generous with their time and skills and were brought into our journey from the beginning. I would recommend any small business or startup to get them on board from day 1.
Ed Foy, Press London
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