Support from Web Wise

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Shopify Support

The official Shopify support team are awesome and available 24 hours a day.

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We aim to respond to emails within 24 hours during the working week

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Open A Support Ticket

You can use our self-service portal to open a helpdesk ticket with our team

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Become a member from just £20 per month. With a maintenance & support plan from Web Wise, you can rest easy knowing someone is keeping an eye on your site

Emergency?

In an emergency, you may call 01392 581 748. If calling outside of office hours, please leave a message and our team will be in touch asap. For information on our emergency rates please click here.

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Dan and his team were instrumental in helping us launch our online store and making it, and our business a success. They were generous with their time and skills and were brought into our journey from the beginning. I would recommend any small business or startup to get them on board from day 1.
Ed Foy, Press London
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