Security & Support
WordPress is one of the most secure platforms on the web, because of its continuous upgrades and community development. However, if you don’t know how to make it secure, it’s just as vulnerable to attack than any other system out there.
That’s where we come in.
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Built to be Secure
When we build your site, we make sure our code is as secure as we can make it at the time. WordPress is easy to keep updated too, so you should always have the best protection.
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Plugins for Security
We include plugins that improve security, such as adding “capcha” to login forms for example. These are the sorts of tricks most non-web folk wouldn’t bother with, and they can really help to add that extra layer of safety.
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Back Up’s
If you take on a support plan with us, we make sure your website is regularly backed up.
What’s more, if anything ever does go wrong – we’ll restore from backup free of charge!
(T&C’s obviously apply, but you can read more about our support plans here.)
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Fantastic Customer Support
Our entire business is built around forging long lasting relationships with our customers. That’s why we’re always willing to help our customers with any questions or problems you have. Throughout your website build, support is free and after that our plans start at just £20 per month.
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Knowledge-base and FAQ’s
Recently we created a new rule in our business: if two customers ask us the same question, we make a support article for it and add it to our knowledge-base.
Use this resource for FREE; containing info, tips and help to many of your questions!